Your-Call’s highly trained staff have a host of experience including investigations, legal, accounting, operational management, counselling and psychology to professionally evaluate and respond to all information received.

We analyse all information received and ensure it is delivered promptly to Executive Management or the Corporate Secretary.

The organisation has made a commitment to take appropriate action on all information received. The designated person/s decide the action required.

It is often said that information is the lifeblood of an investigation, and that is why we encourage you to report all information no matter how insignificant you think it may be.

Also, it is worth noting that although the information you have provided may only be a small part it may nevertheless be a very important piece of a bigger picture or jigsaw puzzle that  takes time to complete.

An investigation can take days, weeks or months or in extreme cases years. So, don’t be alarmed or discouraged if investigation activities are not visible to you. Effective investigators may often gather evidence without anyone even being aware that their scheme has been uncovered. If you don’t see immediate action it does not mean nothing is being done.

We reiterate, Your-Call will not disclose the identity of any person who submits information to us without their expressed consent or when required by law to do so.

We embrace your commitment to addressing misconduct.

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