Although many organisations have a sincere and genuine interest in promoting trust and “open door” access, research indicates that there is a large body of employees and stakeholders who remain sceptical about such policies or who are inherently uncomfortable about speaking up. To place trust solely in existing internal reporting systems without developing a complementary external reporting model overlooks the information that has been shown to flow from a secure independent system. Your Call helps employees and stakeholders overcome their fears and inhibitions by allowing them to submit information themselves confidentially and anonymously, if that’s their choice, at a time and place where it best suits them. The complementary model maintains an employers’ responsibility to their employees and provides the balance needed for optimal levels of reporting of information that does exist.