Not every manager in an organisation – no matter how well the organisation is run – has the resources, skills or time to be responsive and effective. Sometimes even those managers who those at the top view as their best are perceived differently by employees who have something on their minds. Whether individual management problems are widespread – or limited – the result can be a blockage or distortion of information that is flowing to the top of the organisation. Your Call has been able to identify problems and opportunities and significantly improve the flow of important information both up and down the organisation. The challenge is positioning the program as a way to leverage improved communications to everyone’s benefit. Your Call provides the release valve to identify where communication has became stagnated and for the organisation to be pro-active before having potential detrimental impacts on employee morale, innovation and productivity.