All directors, employees and agents of Your-Call must abide by the following Code of Practice:

  • Uphold the highest standards of probity and integrity;
  • Act lawfully and in accordance with the respective statutes of the State jurisdiction in which they may be called upon to operate as well as the statutes of the Commonwealth of Australia;
  • Abide with all policies and procedures imposed in places where they may attend in the course of their employment;
  • Conduct themselves in their interactions with others in a manner that is at all times respectful of race, creed, colour, religion and political belief;
  • Not to act in any manner that is deceptive or misleading;
  • Maintain and respect confidentiality of an organisation or user of the service unless legally compelled to do otherwise; and
  • At all times act in a manner that will reflect favourably on themselves and the reputation of Your-Call.


In addition to our Code of Practice, Your-Call has a comprehensive ethical standards policy which contains our code of ethics/conduct. It provides the framework for the manner in which we conduct business and interact with organisations and users of our services.

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